At Dr. Vibhore Urology, your privacy is very important to us. This Privacy Policy explains in simple, plain language what information we collect when you visit our website (www.drvibhoreurologist.com), how we use it, and how we keep it safe. By using our website, you agree to this policy.

1. Who Are We?

We are the online presence of Dr. Vibhore Agarwal, a specialist Urologist (MCh Urology, MS General Surgery) based in Haldwani and Kashipur, Uttarakhand. We provide information about urological conditions, treatments, and how to book a consultation.

Website: www.drvibhoreurologist.com

Email: drvibhoreagarwal@gmail.com

Phone: +91 80061 51053 / 098706 73827

2. What Information Do We Collect?

We may collect the following types of information:

• Your name, phone number, and email address — when you fill out a contact form or book an appointment.
• Your health-related queries — only if you share them voluntarily through the contact form or messages.
• Technical information — such as your device type, browser, and pages you visit on our website (collected automatically through tools like Google Analytics).

We do NOT collect your medical records, lab reports, prescriptions, or any sensitive health data through this website.

3. Why Do We Collect This Information?

We use the information we collect only for these purposes:

• To respond to your appointment requests or medical enquiries.
• To contact you with appointment reminders or follow-up information.
• To improve our website based on how people use it.
• To share helpful health content or updates (only if you have opted in).

We will never use your information for unrelated marketing or share it with advertisers.

4. Do We Share Your Information with Anyone?

We do not sell, rent, or trade your personal information. We may share it in limited situations:

• With clinic staff to schedule and manage your appointment.
• With trusted third-party tools (like Google Analytics or WhatsApp) that help us run our website and communicate with patients — these tools have their own privacy policies.
• If required by law, such as a court order or government request.

5. Cookies — What Are They and Do We Use Them?

Cookies are tiny files stored on your device that help websites remember your preferences. Our website may use cookies to:

• Understand how visitors navigate our website.
• Remember your language or location preference.

You can turn off cookies in your browser settings at any time, though some features of the website may not work as well.

6. Is Your Information Safe?

Yes, we take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no website can guarantee 100% security. We advise you not to share highly sensitive medical details through online forms — instead, please call us directly.

7. Links to Other Websites

Our website may contain links to other websites (for example, hospital websites or health resources). Once you leave our website, we are not responsible for the privacy practices of those other sites. We recommend reading their privacy policies separately.

8. Your Rights

You have the right to:

• Ask us what personal information we hold about you.
• Request that we update or correct your information.
• Ask us to delete your information from our records.

To exercise any of these rights, please email us at drvibhoreagarwal@gmail.com and we will respond within a reasonable time.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information on our website, please contact us immediately and we will remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Email: drvibhoreagarwal@gmail.com

Phone: +91 80061 51053

Address: Vibhore Urology, Bajpur Road, Opp Drona Sagar, Kashipur, Uttarakhand